Orders are shipped Monday – Thursday due to temperature variations, honey can crystalize because of extreme cold.
If honey crystalizes, place honey in a warm water bath of about 100 degrees F for 15 minutes or more until the crystals dissolve and the honey liquefies.
*** Do not ever boil honey. If heated up to boiling the great properties of honey will be destroyed.
Returns
We will only issue refunds for products that are broken or damaged due to shipping within 7 days of receiving them.