- Orders are shipped Monday – Wednesday due to temperature variations, honey can crystalize because of extreme cold.
- If honey crystalizes, place honey in a warm water bath of about 100 degrees F for 15 minutes or more until the crystals dissolve and the honey liquefies.
- *** Do not ever boil honey. If heated up to boiling the great properties of honey will be destroyed.
- We will only issue refunds for products that are broken or damaged due to shipping within 7 days of receiving them.
- Shipping charges are not refunded.
- Contact us at firstname.lastname@example.org for questions or concerns.